Cross-Channel Orchestration: From Multichannel Presence to Unified Customer Experience

Most brands have multichannel presence but fragmented customer experiences. True cross-channel orchestration requires new thinking about technology, data, and organizational structure.

March 5, 2026 · 4 min · GlobeCom Team

Marketing Operations in the AI Era: Evolving the MOps Role

AI is transforming marketing operations from system management to strategic enablement. Here’s how MOps professionals can evolve with this shift.

October 1, 2024 · 5 min · GlobeCom Team

The Case for Marketing Tool Consolidation

Marketing teams are drowning in tools. Here’s why consolidation makes sense and how to approach it strategically.

July 13, 2023 · 4 min · GlobeCom Team

Year-End Marketing Planning: A Framework That Actually Works

Annual planning season is upon us. Here’s a framework for creating marketing plans that survive contact with reality—and actually guide decision-making throughout the year.

December 6, 2022 · 5 min · GlobeCom Team

Beyond MQLs: Aligning Marketing to Revenue in 2022

The MQL-focused model is breaking down. Here’s how forward-thinking marketing teams are restructuring around revenue outcomes.

May 10, 2022 · 4 min · GlobeCom Team

Marketing Operations: From Support Function to Strategic Driver

Marketing operations has evolved from a tactical support role into a strategic function that drives competitive advantage. Here’s what that transformation looks like.

April 20, 2021 · 4 min · GlobeCom Team